BuddyBoard Parent and Staff Onboarding Guide
Reusable starter guide for introducing BuddyBoard to daily users.
What users should expect
BuddyBoard is intended to bring routine updates, urgent communication, and role-specific coordination into one place. The exact screens a user sees may depend on whether they are a parent, therapist, staff member, or administrator.
Suggested onboarding topics
- How to sign in and keep account credentials secure
- Where to find announcements, chats, urgent memos, and directories
- How notification preferences and device settings work
- When to use BuddyBoard versus emergency channels or other official processes
- Who to contact for support or account changes
Training checklist
Audience | Training points |
Parents / caregivers | Announcements, chats, urgent memos, child-related views, notifications, support contact |
Therapists / staff | Daily coordination, directory usage, communication norms, escalation expectations |
Administrators | Permissions, moderation, monitoring, exports, support responsibilities |
Note: Pair this guide with organization-specific support instructions, acceptable use rules, and any internal communication standards. |